77bd live Privacy Policy

Introduction and Scope

77bd live ("we", "our", or "platform") places the highest importance on the privacy of its users. This Privacy Policy ("Policy") explains our commitment and approach to collecting, processing, storing, and protecting your personal information.

This policy applies to all services provided through the 77bdlive.cam website — including online casino games, sports betting, live casino, payment transactions, and customer support. When you open an account or use the services on this platform, you are considered to have accepted the terms of this policy.

For details on the general terms of service, please read our Terms and Conditions, which set out the rules on account use and payments in full.

Types of Information Collected

The following types of information are collected to operate the 77bd live platform properly:

2.1 Identity Information

• Full name (in Bengali or English)
• Date of birth (for age verification)
• National ID card or passport number (for identity verification)
• Email address
• Mobile number
• Residential address

2.2 Financial Information

• Information related to bKash, Nagad, Rocket, or bank accounts (for transaction processing only)
• Deposit and withdrawal transaction history
• Record of bonuses and rewards received

2.3 Technical Information

• IP address and device identifiers
• Browser type and version
• Login time and date
• Time spent on the site and pages visited
• Gameplay data and betting history

2.4 Communication Information

When you contact customer support via live chat or email, the content of those conversations may be recorded. This is used to improve service quality and resolve disputes.

How Information Is Collected

We collect information in the following ways:

3.1 Information Provided Directly

Information you provide when filling out a registration form, going through identity verification, completing a payment transaction, or contacting customer support is collected directly.

3.2 Automatically Collected Information

When you access the platform, certain technical information is automatically collected through cookies and similar technologies. This information is mainly used to ensure the security and functionality of the site.

3.3 Information Received from Third Parties

A limited amount of information may be received from approved third-party identity verification services for the purpose of identity verification and fraud prevention.

Purpose of Using Information

77bd live uses collected information only for the following legitimate purposes:

• Account Management: Creating, verifying, and managing your account and ensuring secure login.
• Service Delivery: Providing gaming services, betting facilities, processing deposits and withdrawals, and distributing bonuses.
• Security and Fraud Prevention: Detecting suspicious transactions, preventing multiple accounts, and protecting the integrity of the platform.
• Customer Support: Resolving your complaints and queries and maintaining necessary communication.
• Legal Compliance: Complying with applicable laws and regulations and responding to lawful requests from legal authorities.
• Service Improvement: Analysing user experience to improve the functionality and design of the platform.
• Responsible Gaming: Identifying unusual playing patterns and assisting users where needed.

Data Storage and Security

77bd live follows industry-standard security technologies and practices to protect user information.

5.1 Technical Security Measures

• SSL/TLS encryption — all data transmissions take place through encrypted channels.
• Data-at-rest encryption — sensitive information stored on servers is kept in an encrypted state.
• Firewall and intrusion detection systems are kept active.
• Regular security audits and vulnerability assessments are conducted.

5.2 Data Retention Period

Information is retained for the duration the account is active and for any applicable legal period thereafter. Financial transaction records are kept for the period required by law. No personal information is retained beyond the necessary period after an account is closed.

5.3 Access Control

Only authorised staff who need access to information for specific job functions may access personal data. All staff are required to comply with strict confidentiality agreements.

Sharing Information with Third Parties

77bd live never sells or leases your personal information to third parties. However, specific information may be shared in the following limited circumstances:

6.1 Service Provider Partners

The minimum necessary information is shared with selected third parties for payment processing (bKash, Nagad, Rocket, and bank transfers), identity verification, and managing technical infrastructure. These partners may only use the information for the specified purpose and are bound by confidentiality agreements.

6.2 Legal Obligations

Information may be disclosed to comply with court orders, lawful requests from government authorities, or requirements of applicable law. In such cases, we always disclose only the information that is strictly necessary.

6.3 Business Transfers

In the event of a business merger or acquisition, user information may be transferred. However, users will be notified in advance and the protections of this policy will continue to apply.

Cookies and Tracking Technologies

Cookies and similar technologies are used on the 77bd live website. Cookies are small information files stored on your device that improve your experience using the site.

7.1 Essential Cookies

These cookies are essential for the basic functionality of the site — such as maintaining login sessions, managing the shopping cart, and security verification. Disabling them may cause the site to not work correctly.

7.2 Functionality Cookies

These cookies are used to remember your preferences and settings (such as language selection), so you do not have to re-enter the same information on each visit.

7.3 Analytics Cookies

Anonymous statistics are collected to understand which pages of the site are used most and how users navigate. This information does not identify you personally.

Most browsers have an option to disable cookies. However, doing so may limit some features of the platform.

User Rights

You have the following rights regarding your personal information:

8.1 Right to Access

You may find out at any time what information we hold about you, how it was collected, and how it is being used. Contact customer support to make this request.

8.2 Right to Correction

If any information in your profile is incorrect or incomplete, you may request that it be corrected. Information can generally be updated from account settings; in some cases verification may be required.

8.3 Right to Deletion

You may request deletion of information beyond what is required by legal obligations. However, financial and transaction records are retained for a set period as required by law.

8.4 Right to Object to Processing

You may object to your information being used for marketing purposes. In such cases, the relevant processing will be stopped immediately.

8.5 Right to Data Portability

In certain circumstances, you may request your information in a structured, commonly usable format.

For more information on using the platform responsibly, read our Responsible Gaming page, which contains important information on setting gaming limits and self-exclusion.

Protection of Minor Users

77bd live provides services only to persons aged 21 or above. Date of birth is verified at registration and those under 21 are not permitted to open an account.

We do not knowingly collect personal information from anyone under the age of 21. If evidence reaches us that a minor is using our services, that account will be suspended immediately and the associated information will be deleted.

Policy Changes

77bd live may update this privacy policy from time to time. Updates may be needed due to business expansion, new services, legal changes, or technical developments.

For any significant changes, we will notify users in the following ways:

• A notice will be sent to the registered email address.
• An alert about the update will be shown when logging into the platform.
• The "Last Updated" date at the top of this page will be changed.

Continued use of the platform after any changes will be taken to mean that you have accepted the revised policy. For answers to common questions, visit our FAQ section, where you will find answers about accounts, payments, and bonuses.

Contact & Complaints

If you have any questions about this privacy policy, want to make a request regarding your information, or suspect a privacy breach, please contact us.