77bd live Terms and Conditions
This document sets out all the terms, rights, and responsibilities that apply to using the 77bd live platform. Please read the full terms carefully before registering on the site.
Table of Contents
General Provisions
These terms and conditions ("Terms") form a legal agreement governing use of the 77bd live platform and its related services. By accessing the site or creating an account, you agree to be fully bound by these Terms.
77bd live is an online gaming platform that provides sports betting, casino games, live casino, and other entertainment gaming options for users in Bangladesh. Before using the platform, users must be aware of these Terms, our Privacy Policy, and any other relevant guidelines.
Important: These Terms apply only to persons aged 21 or above. Minors are strictly prohibited from creating an account or taking part in any gaming activity on this platform.
1.1 Definitions
The key terms used in these Terms are defined below:
- "Platform" means the 77bd live website, mobile application, and all related services.
- "Member" means any person registered on the platform who has agreed to these Terms.
- "Account" means the personal gaming account operated in each member's name.
- "Bonus" means a promotional reward granted by 77bd live that may be used subject to specific conditions.
- "Wagering Requirement" means the obligation to place a specified amount in bets before bonus funds may be withdrawn.
1.2 Precedence of Terms
These Terms take precedence over any oral or written commitment made by 77bd live. In the event of conflict between different sections, the most recent version shall apply.
Account Registration
When creating an account on 77bd live, members must provide accurate and complete information. Providing false or incomplete information may result in account cancellation and forfeiture of any balance held in the account.
2.1 Eligibility Requirements
- The applicant must be aged 21 or above.
- Each individual may operate only one account.
- Multiple accounts from the same household or address are not permitted.
- The applicant must be a citizen or lawful resident of Bangladesh.
2.2 Account Security
Members are fully responsible for keeping their account password and login details confidential. Any unauthorised use of an account or security breach must be reported to the 77bd live support team immediately. 77bd live will not be liable for any loss resulting from use of an account by a third party.
2.3 Updating Account Information
If any change occurs to a member's personal details (such as mobile number, email address, or residential address), customer support must be notified in a timely manner. 77bd live will not be liable for any service disruption caused by failure to update such information.
Identity Verification
77bd live follows a Know Your Customer (KYC) process to maintain platform security and prevent money laundering. 77bd live reserves the right to verify a member's identity before processing a withdrawal request or at any other time it considers necessary.
3.1 Required Documents
- A clear photo of a National Identity Card (NID) or passport.
- Proof of current address (a utility bill or bank statement issued within the past three months).
- Payment method details (the registered number for bKash, Nagad, or Rocket).
3.2 Verification Timeline
After documents are submitted, 77bd live will endeavour to complete verification as quickly as possible. During the verification process, a member's withdrawal request may be on hold, but gaming activity can generally continue.
Note: Failure to complete verification or submission of false documents will result in permanent account closure, and all funds in the account may be forfeited.
Deposits and Withdrawals
All financial transactions on 77bd live are conducted in Bangladeshi Taka (৳). The platform uses secure and fast payment methods to make transactions convenient for members.
4.1 Deposit Terms
- Minimum deposit amount: ৳200.
- Accepted payment methods: bKash, Nagad, Rocket, and bank transfer (e.g. Dutch-Bangla Bank, BRAC Bank, Islami Bank).
- Deposits may only be made from a payment account registered in the member's own name; deposits from third-party accounts are not accepted.
- No additional charges apply to deposits.
4.2 Withdrawal Terms
- Minimum withdrawal amount: ৳800.
- Accepted withdrawal methods: bKash, Nagad, Rocket, and bank transfer.
- Standard withdrawal processing time: 5–30 minutes.
- Identity verification must be completed before a withdrawal can be made.
- Funds earned from a bonus may not be withdrawn before the wagering requirement for that bonus has been met.
4.3 Transaction Rejection
77bd live reserves the right to suspend or reject any deposit or withdrawal if a transaction appears suspicious or if there is reason to believe the Terms have been breached.
Bonuses and Promotions
77bd live offers various bonuses and promotional offers that are available subject to specific conditions. Each bonus has its own rules, and members must read the relevant terms before accepting a bonus.
5.1 Welcome Bonus
New members will receive a 200% bonus on their first deposit, up to a maximum of ৳15,000. The wagering requirement for this bonus is 15 times the bonus amount. For example: depositing ৳1,000 gives a ৳2,000 bonus, making the total balance ৳3,000 — to withdraw the bonus, bets totalling ৳2,000 × 15 = ৳30,000 must be placed.
5.2 General Bonus Terms
- A member may not use more than one bonus at the same time unless explicitly stated otherwise.
- Bonuses may only be used on eligible games — the list of applicable games will be stated in each offer.
- Transferring bonus funds to another member is not permitted.
- The same bonus may be claimed only once per account, unless the terms state otherwise.
- 77bd live reserves the right to cancel a bonus and suspend an account if evidence of bonus abuse is found.
5.3 Other Promotional Offers
In addition to the welcome bonus, 77bd live runs various promotional offers including weekly rewards, slot festival bonuses, cricket season offers, birthday gifts, and refer-a-friend rewards. The detailed terms for each offer are set out on that offer's page.
Gaming Rules
All games on 77bd live are conducted according to specific rules. Members are advised to understand the rules of each game before playing. Detailed answers to any game-related questions can be found on our FAQ page.
6.1 Game Outcomes
All game outcomes are determined by a Random Number Generator (RNG) or live dealer technology. 77bd live does not interfere with the outcome of any game. All live casino games are operated by internationally recognised gaming studios.
6.2 Betting Limits
Each game has set minimum and maximum betting limits, which are displayed in the game interface. 77bd live reserves the right to adjust the betting limits of an individual member at any time under special circumstances.
6.3 Technical Issues
If a game is left incomplete due to a disconnection or technical error during play, the system will settle the game based on its last recorded state. If a loss occurs due to a technical issue, 77bd live will investigate and, where appropriate, consider suitable compensation for the member concerned.
Prohibited Activities
The following activities are strictly prohibited on the 77bd live platform and may result in account cancellation and legal action:
- Operating multiple accounts or using another person's account.
- Strategic betting carried out with the intent to abuse bonuses (bonus abuse).
- Using automated bots or software to play games.
- Attempting to interfere with the platform's security systems.
- Depositing funds from a third party into an account.
- Registering using a false identity or fraudulent documents.
- Using the platform as a vehicle for money laundering.
- Collecting or using the personal information of other members.
Warning: If evidence of prohibited activity is found, all funds in the relevant account will be forfeited and the matter may be reported to law enforcement authorities.
Dispute Resolution
If a member has a complaint regarding a game outcome, bonus award, or transaction, they may submit a formal complaint through 77bd live's customer support.
8.1 Complaints Process
- First, contact the support team via live chat.
- Provide a detailed description of the issue along with the date, time, and relevant transaction number.
- The option to submit a complaint by email is also available.
- After receiving a complaint, 77bd live will investigate as quickly as possible and inform the member of the outcome.
8.2 Final Decision
Following an investigation, the decision of 77bd live will be considered final. The technical logs and data from the game will serve as the primary basis for reaching a decision.
Limitation of Liability
77bd live is committed to maintaining the quality of its platform. However, 77bd live will not be liable for any loss arising in the following circumstances:
- Disruption to a game caused by internet connectivity problems.
- Technical issues with the member's own device.
- Loss caused by disclosing account details to a third party.
- Service interruption due to unplanned server maintenance or upgrades.
- Service disruption caused by natural disasters or events beyond human control.
77bd live places the highest importance on responsible gaming. The platform should be used as a form of entertainment. Follow the responsible gaming guidelines to keep your gaming experience safe and in control.
Changes to Terms
77bd live reserves the right to change, add to, or amend these terms and conditions at any time. Members will be notified in advance of significant changes via email or through the platform.
10.1 Effective Date of Changes
Published changes generally take effect within 7 working days. Changes may take effect immediately for important legal or security reasons. If a member continues to use the platform after the updated terms have come into effect, they will be considered to have agreed to the new terms.
10.2 Previous Terms and Conditions
Once the new terms and conditions take effect, the previous version will be considered void. However, any transactions or disputes that had already begun under the previous terms will be resolved according to that version.
Account Closure
A member may request account closure at any time through the support team. It is advised to withdraw any remaining balance before closing the account.
11.1 Account Closure by 77bd live
77bd live may temporarily or permanently close an account for the following reasons:
- Serious violation of the terms and conditions.
- Failure to verify identity or submission of false documents.
- Evidence of bonus abuse or fraud.
- At the direction of a law enforcement agency.
- Extended period of inactivity.
11.2 Self-Exclusion
Members who feel they need to manage a gaming addiction may use the self-exclusion feature. To learn more about this feature, please read the Responsible Gaming guidelines.
Contact & Support
If you have any questions or comments about these terms and conditions, please contact the 77bd live customer support team. Support is available in both Bengali and English, 24 hours a day, 7 days a week.
12.1 Contact Methods
- Live Chat: Log in to the platform and use the chat button directly (available 24/7).
- Email: [email protected]
Please note: 77bd live will never ask for your password or financial information over the phone or via private messages on social media. If you receive such a request, notify the support team immediately.
To learn more about 77bd live, read our About Us page.